Geordie Paranormal Shop > Shipping & Returns

Shipping and Returns

Shipping

As we are offering shipping to a much of the world as possible, we have implemented Royal Mail live shipping rates.

With this being the case we cannot advise what the shipping rate would be until you add the product to basket and input your address.

Once this is complete you will be supplied with a live rate, which will be fully insured to the value of the basket.

If you require any further information, or have any queries regarding your location and shipping, please feel free to reach out via email or social media.

Returns

Our commitment to great products and customer satisfaction is top priority. However, if you would like to return an item for whatever reason, you can send it back to us in its original condition within 14 days for a refund.

Please contact us to discuss the return.

Damaged or Faulty

If you have received damaged or faulty goods / product, please contact us as soon as possible so we can help resolve the issue.

Returning Products

Please make sure that the product is in original condition and packaged well to prevent damage on return.

To make things quicker, please help us with a reason for returning the product so we can better understand and learn. This can be included on the enclosed returns note.

The return postage is the responsibility of the customer and will not be refunded, unless agreed previously depending on situation.

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